Last Updated: September 30, 2025

At SteamGiftVault, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services. By accessing or using SteamGiftVault, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly to us, such as your name, email address, and payment information when you create an account or make a purchase. We also collect information automatically through your use of our website, including your IP address, browser type, device information, and browsing behavior. This data helps us understand how users interact with our platform and allows us to enhance your experience.

When you make a purchase on SteamGiftVault, we collect transaction details including the products purchased, purchase date, and payment method. We use secure payment processors to handle all financial transactions, and we do not store complete credit card information on our servers. Additionally, if you contact our customer support team, we may collect and store correspondence records to help resolve your inquiries and improve our services.

How We Use Your Information

The information we collect serves several important purposes. We use your personal data to process and fulfill your orders, delivering digital game codes and gift cards to your email address. Your information helps us provide customer support, respond to inquiries, and resolve any issues you may encounter. We also use your data to personalize your experience on our platform, showing you relevant products and recommendations based on your preferences and purchase history.

We may send you transactional emails related to your purchases, such as order confirmations, delivery notifications, and receipts. With your consent, we may also send promotional communications about new products, special offers, and updates. You can opt out of marketing emails at any time by using the unsubscribe link provided in each message. Additionally, we use aggregated and anonymized data for analytical purposes to improve our website functionality, understand user behavior, and develop new features.

Data Security and Protection

We take the security of your personal information seriously and implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. Our website uses SSL encryption to secure data transmission between your browser and our servers. We maintain strict access controls, ensuring that only authorized personnel have access to personal information, and we regularly update our security protocols to address emerging threats and vulnerabilities.

Despite our best efforts, no method of electronic transmission or storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.

Cookies and Tracking Technologies

SteamGiftVault uses cookies and similar tracking technologies to enhance your browsing experience and analyze website usage. Cookies are small text files stored on your device that help us remember your preferences, maintain your shopping cart, and provide personalized content. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a specified period.

You can manage cookie preferences through your browser settings, although disabling cookies may affect the functionality of certain features on our website. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Services and Data Sharing

We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, delivering products, and providing customer support. These partners are contractually obligated to protect your data and use it only for the specific purposes we authorize. We do not sell your personal information to third parties for their marketing purposes.

In certain circumstances, we may be required to disclose your information to comply with legal obligations, respond to valid legal requests from law enforcement or government authorities, or protect the rights, property, and safety of SteamGiftVault, our users, and the public.

Your Rights and Choices

You have several rights regarding your personal information. You can access, update, or delete your account information at any time by logging into your account or contacting our customer support team. You have the right to request a copy of the personal data we hold about you and to request corrections if the information is inaccurate or incomplete. If you wish to delete your account, you can do so through your account settings, and we will remove your personal information from our active databases, subject to any legal retention requirements.

Children's Privacy

SteamGiftVault is not intended for children under the age of thirteen, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under thirteen, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make significant changes, we will notify you by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]. We are committed to addressing your inquiries promptly and transparently.